Pursuant to Articles 10, paragraphs 1 and 2 of the Consumer Protection Act NN 41/14, we inform respected consumers that complaints about the quality of our services can be submitted in writing to the following address:
Zel-Cos d.o.o., Nova cesta 166, 10000 Zagreb or to e-mail adresu kritika@zel-cos.hr respectively on telefaks number 01/3033-130.
The answer to your complaint will be provided in writing no later than 15 days from the date of receipt of the complaint.